Contact Us
Questions about an order, a listing, or a return? Send us a message — a real human reads every one.
Send us a message
We usually reply within 1-2 business days.
Returns & Exchanges
Not over the moon with an item? Here's how to send it back:
Tell us within 7 days
Send us a message using the form above — pick "Return or exchange" as the topic.
Include your order number
Have your order number handy so we can find your purchase fast.
Keep the item as it arrived
Keep everything that came with the item — tags, packaging, the works.
Ship it back to the seller & get refunded
Once your return arrives, we investigate the issue your refund quickly.
Items must be returned in the condition they arrived. Buyers cover return shipping unless the item arrived not as described or damaged — in that case we cover it. Refunds go back to your original payment method.
How Closet Space 21 works
Sellers submit their items through our sell page. Our team reviews each listing, then adds approved items to the shop — so everything you see for sale has been checked by a human.
When you find something you love, you buy it right here through our secure checkout, and we get it shipped to you. Bundle 4 or more items and 10% comes off automatically.
About the payment processing fee
At checkout you'll notice a small payment processing fee. This isn't a profit line for us — it covers the real cost of securely processing credit and debit card payments, so every purchase is protected from checkout to delivery.
As a small business, keeping this fee separate lets us keep item prices fair and honest, while still giving you a safe, secure way to pay. Thanks for supporting small business — it means the galaxy to us.